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Privacy Policy

Last updated: 2026-08-09

Who we are

Email Score is a product operated by Neural Evo ("we", "us"). This Privacy Policy explains how we process personal data when you use emailscore.neuralevo.com, the Email Score API, and related dashboards.

Contact for privacy requests: legal@neuralevo.com.

Data we process

Account data such as name, email address, and authentication identifiers.

Space and billing-related metadata required to provide the service.

Email addresses you submit to the validate API or dashboard try-validate feature, processed to return validation results.

Technical logs (IP address, timestamps, user agent) for security and reliability.

Purposes

Provide and improve Email Score validation, dashboards, and support.

Secure the service, prevent abuse, and enforce rate limits and quotas.

Communicate about the product, security notices, and (where permitted) product updates.

Sharing

We do not sell email lists derived from validation requests.

We may use subprocessors for hosting, email delivery, security, and analytics under appropriate agreements.

We may disclose data when required by law or to protect the rights and safety of users and Neural Evo.

Bot protection on public forms

Some public pages (for example the landing-page email check) use Cloudflare's bot-protection challenge so automated traffic cannot burn demo limits or abuse the service. That vendor may process limited technical signals from your browser or network (such as IP address and standard request metadata) only to tell humans from bots — not to advertise to you.

Questions about Email Score's use of this protection: legal@neuralevo.com.

Retention

Account data is retained while your account is active and for a reasonable period afterward for legal and security purposes.

Validation request logs may be retained for abuse prevention, billing disputes, and product reliability.

Your rights

Depending on your location, you may have rights to access, correct, delete, or export personal data, and to object to or restrict certain processing.

Contact legal@neuralevo.com to exercise rights. You may also contact your local supervisory authority.

Changes

We may update this policy. Material changes will be indicated by updating the "Last updated" date on this page.